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Privacy Policy

Privacy Statement Touch-up Paint Sticks

Thank you for your trust in Touch-up Paint Sticks , together we can give your project the right treatment to give .

This is the privacy statement of Advanced European Coatings BV ( hereinafter : AEC Paints), with registered office established at Heerweg 10A, 8400 Oostende. Company number 0739.729.225. This declaration has as goal each   customer information at provide information on how AEC Paints can help you facts processed and used .

It is important that you this privacy statement read so that you are aware of how and why your facts become used . This privacy statement can at all times amended become .

This statement applies to all personal data collected by AEC Paints. Both through the use of www.touchup-lakstift.com ( hereinafter : the Website), and by creating an account on our website, the sale of our products and the provision of services On consumers .

Definitions :

  1. Personal data : all information about a identified or identifiable natural person (“the data subject ”); if identifiable is becoming considered An natural person who can directly or indirectly become identified , in particular by means of a identifier such as a name, a identification number , location data , an online identifier .
  2. Processing : any operation or set of operations which is performed on personal data or on sets of personal data set of personal data , whether or not performed via automated processes , such as collection , recording , organization , structuring , storage , adaptation or alteration , retrieval , consultation , use , disclosure by transmission , dissemination or otherwise​​ wise to order setting , aligning or combining , shielding , erasing or destroying data .​
  3. Data controller : the legal entity that determines the purposes and means of the processing for the processing of personal data determines . (Hereinafter: AEC Paints) In this case, AEC Paints is the controller .
  4. The data subject : the natural person who uses makes use of this website, or that profession acts on the services or goods purchases AEC Paints. (Hereinafter: Customer )

Cookies

Cookies are small text files that a website stores on your computer . If you visit the website again visits Thanks to cookies, you do not have to keep doing this personal preferences , such as for example the language of use at install .

AEC Paints uses functional , analytical and tracking cookies.

  • Functional cookies: are necessary for the correct how touchup-lakstift.com works
  • Analytical cookies: set enable us to measure the number and behavior of users of our web shop at to analyze .
  • Tracking cookies: these cookies track your surfing behavior so that We our advertisements better on your profile be able to to coordinate .
  • Some of these cookies are set by our performance providers and advertising partners in your web browser saved . AEC Paints has no direct control over these cookies.

Here you will find a list of all these cookies.

view the cookies stored on your computer , manage , you will find the necessary here council .

Plugins and links

The Website contains links and plug-ins to third party websites . By using these On at click be able to this third parties collect personal data about you . We to have no control over this website and its therefore not  responsible for the processing performed by this third parties .

What personal data process We ?

  • Identity data : first and last name
  • Contact details : billing address , delivery address , email address , telephone number , …
  • Financial data : bank account and payment card details
    Transaction data ( detailed overview payments and purchases products )
    Company number
  • Profile data : username , password , previous actions purchases or orders , interests, preferences , feedback, communications with AEC Paints and survey responses .
  • Technical data : IP address , login data , browser type and version , time zone settings , location , browser plug- in types and versions , operating system and platform and other technologies on the devices you use to access at access to the Website.
  • Marketing and communications data : preferences regarding receiving marketing and other communication preferences
  • Other active provided to AEC Paints BV personal data
  • No special categories facts such as described in art. 9 General Regulation Data protection

How your personal data collect

  • Direct correspondence
  • Data you provide to us active provided , such as when creating a​​ user account on our website
  • Automated technologies or interactions ( for more information regarding this , see chapter “Cookies”)
  • Third parties ( such as providers of analytical tools)
  • Public sources

Purposes of the processing

Personal data shall single incorporated become for next purposes , or for purposes related to this purposes compatible are .

  • Services
  • To improve our​ services and your user experience
  • Contact regarding upcoming events deliveries
  • Personalized direct marketing
  • Payment Management​
  • Management and the technical improvement of the website
  • Newsletter , provided you subscribe on this subscribed
    It happens sending Christmas cards and New Year’s greetings
    If AEC Paints is your facts incorporated for An other purpose , then AEC Paints will inform you of this and the legal basis on which it is based of which this processing happens at the height to ask .
  • The processing happens on one of the following legal grounds :
  • The processing is necessary for the execution of a agreement whereby the Customer party is, or;
  • The express Customer ‘s consent .
  • Justified importance of AEC Paints. Hereby is becoming account taken into account the justified interests of the Customer and or the Customer reasonably can to expect that the processing with that goal can take place .
  • People with access to this facts
  • AEC Paints shares single data with third parties , when this is necessary for the provision of services , unless AEC Paints is legally or judicially required to do so. is becoming obliged facts at share . AEC Paints stands third parties only allow data this facts at process for specific , by us approved purposes .

This facts be able to become shared with:

  • Delivery services : so that your goods would be at home be able to become delivered .
  • Service providers that provide IT and system management services to deliver .

A list of all third parties can be found here .

Retention period

AEC Paints saves your facts not  longer than strictly necessary for the purposes of the processing . Specifically AEC Paints stores your facts up to 24 months at the latest after the last order .

Data Security

AEC Paints has suitable security measures taken to security of your personal data . Also to demand We that third parties that have access to your personal facts to acquire same security measures apply .

Your rights relating to processing​

Every Customer always has the right at requests for access to, and correction or deletion of , his personal data or limitation of the data concerning him processing , as well as the right against the processing objection at making and the right to data portability .

As a processing is done on the basis of the Customer ‘s consent has the Customer also at all during the time the right to consent for An processing in to withdrawal of consent , such as the withdrawal of consent for obtaining direct marketing . The withdrawal of consent do however no demolition to the legality of what has already taken place processing based on consent , before its withdrawal of it .

The right to access , rectify or delete personal data , to limit the processing concerning him processing , until withdrawal of consent or the right to object at to make in return for An processing can exercised be sent by email​ to send Unpleasant info@aecpaints.com . AEC Paints has the right your identity at to ask before consequence at give On above requests .

AEC Paints will at least 30 days each time after An request to respond .

You can also at info@aecpaints.com justifiably for other questions regarding this​​ privacy statement .

A Customer has also the right An complaint to​ serve at the Belgian Data Protection Authority .

AEC Paints will however not  obliged are consequence at give to the request for access , correction , deletion or transfer of a Customer because of legal reasons obligations or for the purpose of exercising or substantiating a legal action .

Privacy Policy – Cookies

Functional cookies:

  • are necessary for the correct How touchup-lakstift.com works These cookies ensure before that you are on your profile can login , preferences such as language etc. There is no cookie policy for this type of cookie. explicit approval required .

Analytical cookies:

  • Google Analytics: AEC Paints makes use of Google Analytics to collect information at collect . AEC Paints uses this data to use the website improve and collect statistics​ and to determine the popularity of the various parts of the website measure . You can block the use of cookies by selecting the appropriate setting in your browser​ choose . In that case it is possible that you cannot use all the functionalities of the website use . By visiting this website you agree to our use of your information by Google process in the manner and for the purposes such as above described .
  • Hotjar: Information collect information about website usage of visitors to the website, so that AEC Paints can improve the user experience can improve . These cookies collect single data in anonymous shape .
  • Facebook: These cookies make it possible to use the Live Chat function on the website. to use .

Tracking cookies:

  • AEC Paints uses advertising cookies on the website to improve the offer . more interesting at make . This makes it possible to identify Internet users who have already shown interest have advertising in the products on other websites On at bidding (retargeting).

APPENDIX: What can I to do to cookies manage those on my computer stored ?

Different browsers offer various ways to change your browser ‘s cookie settings configure .

Due to the large variety On differences between the privacy policies of different websites , Many browsers offer universal privacy settings that users be able to to elect .

Users to elect different privacy settings based on their various privacy issues . Most commercial and/or professional created websites like Yahoo and Google have privacy policy pages that disclose how the sites use user information process , collect and/or pass on On third parties . These to stand known as “ P3P ” ( Privacy Preferences Platform) features .

Some modern browsers have An function that analyzes the privacy policy of websites and allows the user stilt are privacy needs at determine . This to stand known as “ P3P ” ( Privacy Preferences Platform) features . Learn more about P3P.

If the commercial website you are visiting no privacy policy has , then be very Be careful with all information you enter into forms on the site.

You can simple delete any cookies that are in the cookie folder of your browser created . For example, if you using a Windows computer , follow here are the steps for using Windows Explorer to view cookie files at erase :

  • Click on “Windows Explorer ”
  • Select the “ Search ” button on the toolbar
  • Type “cookie” in the search box for “ Folders and Files ”
  • Select “ This Computer” from the “ Look in” drop-down menu
  • Click on “ Search Now ”
  • Select and open the folders that are fetched
  • Click to a cookie file at to mark
  • Click the “ Delete ” button to delete the cookie file at erase

If you don’t have Windows Explorer If you have , click on the “Help” function on your “Start” button and enter “cookies” to to search Unpleasant information on how to get the folder find .

There are An number ways to disable cookies manage . You can delete cookies , prevent cookies , remove cookies and manage cookies at your own discretion and for various circumstances enable . If you have different computers on different locations used , you must ensure that to assure that each browser is adapted On to fit bee your cookie preferences .

Click on the link for your browser below for information on how you can prevent or remove that cookies are placed in your specific browser be created .

  • Netscape Navigator 3.0
  • Netscape 4.0+
  • Netscape 6.0+
  • Firefox 2.0+ / 3.0+ / 4.0+ / 8.0+
  • Internet Explorer 3.0
  • Internet Explorer 4.0
  • Internet Explorer 5.0+
  • Internet Explorer (IE) 7.0+
  • Internet Explorer (IE) 8.0+
  • Internet Explorer (IE) 9.0+
  • Internet Explorer (IE) 11.0+
  • Google Chrome
  • Safari
  • Opera

What cookies do to your PCs

Cookies are browser dependent and are essentially text files that contain information that your browser stores in one of these​ folders for some websites that send cookies . Cookies are a form of personal data no risk , as they do not a few form of viruses contain , nor they spy on the contents of your PC to compromise its security at bring . They become used for online surfing faster and easier at make by the sites you have visited to remember​ who you are, like your IP address or passwords , along with your own preferences , such as when amazon a recommends a book or music CD that is similar to what you searched for during the day your last visit .

But this one handy function of having cookies can eager become used when Some websites use them to help you navigate across different websites follow , often for analytical competitive purposes and therefore your surfing behavior capture . It is An bit scary if the companies that follow you those are that you have never had to deal with to make have had and on who you never your personal facts have provided .

Older browsers such as Internet Explorer 5.x or Netscape 4.x offered An limited choice when managing cookies. They are cookies just fully or not , so you benefit of it or not . They can also become set up to help you ask for a YES or NO answer bee each   attempt for a site to make one at send . Nowadays offer newer browsers of Internet Explorer, Firefox and Opera a better degree of control when selecting which sites can or cannot use cookies​​ send .

Manage cookies from the latest Firefox 8.0 browser

Just like An example of what a modern browser can do , you can change your cookie options specify under Firefox 8.0 by going to Tools -> Options -> Privacy select . In the Privacy box you can prevent that websites track you by “ Tell website that I not  want to become followed ” under To follow On at finches . But even if you become followed , you can go to the linked “ individual oven delete ” go , what a new dialog box opens with the websites and their respective cookie files set by the browser saved . You can set the cookies individually remove , to search for specific cookies or all of them with one click to delete .

Managing Flash Cookies

Since Browser cookies generally allow you faster and easier make to the next return sites to visit , can the same advantage become achieved with Flash cookies. If you want to remove them , you may need to enter your authentication information again enter on sites that give you the following time that you visit the same site , again must enter . But just like each   Other cookies you can delete Flash cookies .

General Terms & Conditions – AEC Paints

Company details

Name: Advanced European Coatings BV
Company number : 0739.729.225
Registered office : Heerweg 10 A, 8400 Oostende, Belgium
Legal form : Private limited company Company (BV)

GENERAL TERMS AND CONDITIONS OF ADVANCED EUROPEAN COATINGS BV

1. Who are We ?

(1) AEC Paints BV is a paint manufacturer located at Heerweg 10A, 8400 Ostend – Belgium and will hereafter also become indicated as “AEC Paints” or “ we ”.

(2) AEC Paints sells and delivers empty via touchup-lakstift.com paint sticks in bundles such as indicated on the webshop .

2. Applicability

(1) All agreements ( including understood memberships and separate orders ) that AEC Paints concludes with customers , are this general conditions apply . The customer is becoming hereafter also well referred to as : “ customer ” or “you ” .

(2) We retain us the right for this general terms and conditions at change . Of any intended changes shall we at least you seven ( 7 ) days in advance If you have any objections , to have against the amended conditions , then you have the option your agreement at terminate in which case you agreement can cancel via your account or via info@aecpaints.com , taking into account the deadline for changes , pause and cancel . You can always cancel the box simple adjust , pause or cancel . The deadline for changes is seven (7) days for the first planned delivery date in your account ( hereafter indicated as : the “deadline for changes ”). If you change the agreement however does not terminate or cancel ( in time ) , and you remain from the announced effective date of the amended general terms and conditions usage making of our products , then the changed general terms and conditions from that moment on your agreement applies .​

3. The offer

(1) The offered products and/or services including the mentioned prices to apply as An without obligation offer that by you can become accepted .

(2) Our offer contains as complete and accurate as possible possible description of the offered products and/or services . We can however not  prevent that sometimes​ An mistake is becoming made where we note that apparent errors in the offer AEC Paints not to bind .

(3) Our offer direct focuses on end consumers who have an affinity have with paint /coatings in Belgium and Europe.

4. Creation agreement

(1) To a order at places we ask you to create an account at make . In your account you can make your preferences to pass on .

(2) After creating an account , you can use it in the ordering process provided by AEC Paints available posted (online) order form complete fill in and confirm . By filling in the (online) order form do you serve a quotation to AEC Paints . Receipt of submitted quote becomes directly electronic confirmed . This order confirmation forms however not  automatically agree to the quotation and it will be not directly a agreement is reached.

(3) AEC Paints retains the right to for the quote without statement of reasons at to refuse at accept until the deadline for changes . There arises An right to delivery of the ordered goods after expiry of the deadline for changes and after acceptance by AEC Paints. In any case can AEC Paints a quote to refuse at accept if there is a​ situation such as described in Article 3.3 and 13.2 of this general terms and conditions .

(4) An agreement can become entered into for indefinite or for certain time .

(5) To create an AEC Paints account at make and a order at To place an entry , you must be eighteen (18) years of age or older at are . AEC Paints sells and supplies no products On people under the age of eighteen (18) years .

(6) AEC Paints holds of it to you every now and then surprise with extra products , such as a sample or third party offers . You can however no rights borrow to the receipt of additional products , for example by promotion of this via our channels and/or social media.

5. Your obligations

(1) Any information you provide to AEC Paints at any time , for example during the ordering process , current and truthful are . Your password must not be On third parties become pass on . You must enter the password safe and protected from unauthorized persons save and protect us from a possibly loss or transfer informed in writing pose . For abuse , for example each   unlawful order with your password by third parties and the resulting arising claims , carry you yourself the complete responsibility . AEC Paints is for possible injury as result of incorrect information and/or loss of your password not  liable and you indemnify AEC Paints against possible claims of third parties .

(2) You are required to read the product labels , product and usage instructions and warnings with the delivered products careful at read and observe at take . For any damage due to failure AEC Paints is not responsible for following product labels , product and usage instructions and warnings liable and you indemnify AEC Paints against possible claims of third parties .

6. Delivery

(1) The time windows for delivery , such as stated in the customer account on the website, in the track & trace app or in the confirmation email are indicative . The one you chosen delivery day and/or the day chosen by you chosen time window be able to under other by unforeseen circumstances , force majeure or in connection with public holidays to differ .

(2) In certain fallen can AEC Paints charge extra calculate for delivery in a specifically time window . Additional costs charged become brought upon delivery of the goods you ordered ordered products become always in advance communicated when choosing the time window .

(3) The single to dawn before delivery​ you will receive an email with a more precise delivery time within the by you chosen time window . We retain us the right for to with a deviation of one (1) day your products at deliver . We delivery times may vary unfortunately not  guarantee . If we are later , we are not​ liable for the late deliveries .​

(4) We retain us the right before to after payment of the total amount of the order at the customer’s at deliver . You can in this bandage no profession do on previous deliveries .

(5) We deliver everywhere in Belgium and Europe. If the agreement An gift card , voucher or discount code concerns , it will be sent by email .

(6) We deliver to the address that you in your customer account on our website as delivery address have specified . A change of address will be valid for delivery when you order this before the deadline for changes On us have passed on . All costs that are caused by a wrong address shall to the customer become calculated . Also will refused deliveries complete charged become , unless you do this before the deadline for changes had cancelled .

(7) You are required before at to assure that the personal delivery of the products to your address given up delivery address and during the period you given up time window is possible . If the delivery not  possible are , then you are in default as regards acceptance ; any​​ costs and damages then come for your account .

(8) If the personal delivery of the products not  is possible , can to the agreement become satisfied by the products On at offer bee neighbors or by this in front of the door of the house at places . The delivery on this wise comes whole for your risk and AEC Paints is not responsible for the possible spoilage or disappearance of the products . The delivery note is not binding and AEC Paints can of this deviate , for example in the event of (extreme) weather conditions where the quality of the products not  longer can become guaranteed or in other cases of force majeure (§11(5)).

7. Prices and shipping costs

(1) Prices are inclusive sales tax and inclusive postage costs inside Belgium and Europe, unless otherwise stated .​

(2) For certain and/or additional products , such as for ( additional ) products , the following applies An additional price . The additional prices to stand listed and will be charged brought when saving your​​ chosen products .

(3) The claims of AEC Paints are immediately due and payable .

(4) For payment you can only use the when ordering​ agreed and indicated payment options . You are required within the agreed payment term at pay .

(5) AEC Paints is to all times entitled to the prizes On at fit , with that understanding that we at least you fourteen (14) days in advance informed about this shall If you have any objections , to have against the amended price , then you have the option to cancel the agreement at terminate cq . on to say for example by use at making use of the contact option via our website, taking into account the deadline for changes . If you change the agreement however not  ends cq . cancels , and you remain from the announced effective date of the amended price usage making of our products and/or services , then the changed prices from that time applies to the agreement .

8. Payment

(1) Orders will be charged brought to you via the given up payment method .

(2) It is your own responsibility to ensure at to assure that your data​​ payment method valid and up to date are . We accept SEPA Direct Debit, Bancontact , Credit Card, KBC/CBC Payment Button, Belfius Direct Net, iDEAL and ING Home’Pay .

(3) Only the first delivery can be made via Bancontact , KBC/CBC Payment Button, Belfius Direct Net, iDEAL and ING Home’Pay become paid . If you are in the ordering process for payment via Bancontact , KBC/CBC Payment Button, Belfius Direct Net, iDEAL and ING Home’Pay choose , then the amount of the first will be debited from your account immediately written off .

(4) When you are in the ordering process for payment by credit card chooses , the amount becomes one-time from your credit card taken .

(5) It is your own responsibility to ensure at to assure that you have sufficient money on your bank account at the time of payment .

(6) If you do n’t agree with a SEPA direct debit depreciation as meant under §8(3) or a payment by credit card as meant under §8(4) , you can under the conditions agreed to meet between you and your bank can be refunded . To do this, please within two (2) weeks after debit contact your bank. Ask the bank for the conditions .

(7) If An payment order not  can become executed because of fail balance , incorrect or outdated payment details and/or other disputes , the orders can still be​ sent . In such fallen AEC Paints will again request payment execute . We retain us the right for the outstanding amount back at claim by payment again out  at enter via the specified payment method .

(8) Should the attempts to make the payment again out  at to feed not  succeed , maintain We us the right to put the blame on a other way back at to claim , either directly , either through a third party and the associated paired going on extrajudicial collection costs on you stories .

(9) AEC Paints is entitled to suspend the performance of the agreement . aprons if and as long as you as customer not ( fully )​ your payment obligations have satisfied . If the payment if it fails then it must this paid within a week become . If not  AEC Paints has the right to additional reminder costs of €15 per reminder On at calculate .

10) If An payment order not  can become executed because of fail balance , incorrect or outdated payment details and/or other disputes , the orders can still be​ sent . In such fallen AEC Paints will again request payment execute . We retain us the right for the outstanding amount back at claim by payment again out  at enter via the specified payment method .

(11) Should the attempts to make the payment again out  at to feed not  succeed , maintain We us the right to put the blame on a other way back at to claim , either directly , either through a third party and the associated paired going on extrajudicial collection costs on you stories . As soon as we will keep you informed to have of the payment arrears and you a period of 14 days to have given to​ your payment obligation at to meet , to have we have the right to charge late payment interest and a lump sum fine charged​ at bring into line with Book XIX of the Code of Economic Law. The management and follow-up of overdue payments be able to become transferred On An collection agency . This become as follows added : 1. A default interest , at the applicable legal interest rate , in accordance with the law of 2 August 2002 on the fight against payment arrears bee commercial transactions . 2. A lump sum fine of: * € 20 if the amount due balance is less than or equal to €150; * €30 plus 10% of the amount due amount between €150.01 and €500 if the amount owed balance between €150.01 and €500 ; * €65 plus 5% of the amount due amount for the part above €500, up to a maximum of €2000 if the amount owed balance amounts to more than €500 .

9. Vouchers, discount codes , gift cards

(1) AEC Paints offers gift cards , discount codes and others variants of vouchers , where activation by email is necessary so that customers of AEC Paints products be able to received . Once the voucher has been redeemed via the website , it is not  more at to use cq . invalid .

(2) Any free box and/or discount offered is intended to generate new customers the opportunity at care about AEC Paints from at try .

(3) AEC Paints determines at one ‘s own discretion or someone eligible comes for a free box and/or discount and can change the conditions or duration to restrict abuse of the free samples and/or discounts at prevent . Based on the data provided for An existing or recent agreement become used , such as your name, telephone number , delivery address , e- mail address and/or payment method , we can determine whether you are eligible comes for the free box and/or discount .

(4) Some products and/or services be able to ruled out are of the discount , such as products in return for An additional price , one-time ( additional ) products , unless this expressly otherwise stands mentioned .

(5) Discount codes and vouchers can single silver plated are available on the AEC Paints website and can only one-time become used . The discount codes and vouchers are not  at combine with other offers and are not  interchangeable for cash . Also remember On that some discount codes only valid are on a certain type of products .

(6) Any ( attempted ) fraud or other not allowed actions is becoming registered and leads to it that the use of the free trial period and/or discount codes is becoming denied . AEC Paints has the right to use discount codes and vouchers. Pull cq . invalid at to make if she this necessary eight for what any reason whatsoever .

(7) Personal discount codes ( such as the personal test bag code) may not  public shared become Unpleasant unknowns . These codes are intended to​ share with friends , family or colleagues . It is also forbidden to make these codes public at share with people of which the customer no friendly , professional or family relation can demonstrate (eg share codes on AEC Paints advertisements ). All acquired discounts shall consequently not  apply . AEC Paints retains himself also the right to change the personal code after abuse in​ Pull .

11. Liability of AEC Paints

(1) AEC Paints is only liable for the customer past case – and/or personal injury if such damage has occurred as directly and exclusively consequence of not fulfilling a​ obligation of AEC Paints, or if there is intent or deliberate recklessness of AEC Paints or its employees , with that understanding that only that damage for compensation eligible​ comes , against which AEC Paints is insured , or Unpleasant reasonableness and fairness had insured belonged at are .

(2) Liability of AEC Paints for indirect damage , including understood consequential damage , loss profit or income , lost savings etc., is excluded .

(3) AEC Paints is never liable for possible injury as consequence of by you On us provided incorrect information and/or the loss of your password , and you indemnify AEC Paints against possible claims of third parties .

(4) AEC Paints is never liable for possible damage due to failure follow product and usage instructions and warnings provided by AEC Paints , and you indemnify AEC Paints against possible claims of third parties .

(5) AEC Paints is never liable for injury as consequence of force majeure , including for example , but not exclusively is becoming understood : strike , illness , fire, disruptions at AEC Paints or its suppliers , transport problems , weather conditions , violence , riots , disturbances or action by the police and/or fire brigade . Force majeure is becoming also to hear such unforeseen circumstances bee third parties of which AEC Paints uses makes when performing the agreement .​

(6) The liability arrangements in the previous paragraphs to apply also for ( personal ) liability of bodies , employees and assistants of AEC Paints. They can here An to appeal to .

12. Privacy

( 1 ) When handling a order process We your personal data . To help you inform about what is happening with you personal data happens , handle We An privacy statement that you can find on our website. Questions about how AEC Paints can help you personal data deals with you can aim On info@aecpaints.com

(2) If you have a order places , AEC Paints uses your email address to send you similar products and services On at offer by email. If you do not longer If you want to receive newsletters , you can all times unsubscribe or your preferences changes . This can be done via the link at the bottom of the emails or via our customer service . You can also unsubscribe via the settings in your customer account . Learn more about email marketing and using your personal data bee our other marketing channels you can aim On info@aecpaints.com

13. Fraud

(1) We retain us the right to check all accounts to research which we suspect that there is incorrect or fraudulent information activities .

(2) We retain us the right for your​ order , membership and/or account after incorrect – or fraudulent activities at block or to to terminate .

14. Complaints

(1) Quality stands at AEC Paints we hold it in high regard and we do everything​ to file complaints at prevent . Within AEC Paints we use We An complaints policy what you are for can to aim to info@aecpaints.com. We will come inside five (5) business days with a content response to the submitted complaint .

(2) If you do not are satisfied with the way on which We your complaint to have treated , you can your complaint report via the European ODR platform Commission . This is a platform set up by the EU for all consumers throughout Europe.

15. Intellectual property

Our website and services are by intellectual property rights protected . The rights to , for example , logos, software, texts and images lie at AEC Paints and/or at the one whose We An license to have got it . It is not allowed to share parts of our website or services without our express permission public at to make , to reproduce and/ or edit , other than for personal usage .

16. Other provisions

(1) On all agreements between AEC Paints and the customer , on which this general terms and conditions relation have , is exclusively Belgian applicable law .​

(2) All disputes arising from the agreement between AEC Paints and you as customer to arise , to become exclusively tried by the court of Bruges.

(3) Should An provision in this general conditions or in the agreement not  legally valid are or become , then the rest remain provisions Ordinary valid . In that case replaces the invalid one​ determination An new provision that corresponds to the old so much as possible matches , in terms of content , scope and/or objective .

17. Legal guarantees

(1) AEC Paints remains liable for every defect On conformity or hidden defects of the paint sticks under the conditions provided for in VI.2 et seq. of the Code of Economic Affairs right .

18. Revocation

(1) You have the right to enter An period of seven (7) days from the delivery of your first order , without statement of reasons , the agreement at revoke . To cancel the order (and therefore also for delivery and a payment obligation ) of the following and any submit before the deadline​ changes to the agreement at revoke .

(2) You have also the right to within An period of seven (7) days from the delivery of certain additional products , without statement of reasons , the order of this additional product to revoke . The shipping costs for returning the product are at own expense .

(3) To revoke the agreement can you use making the model form what to can be found in Appendix I of the General Terms and Conditions . You can for this use the model form but you are required to do so not  obliged .

AEC Paints – November 2024

Annex I – Model form for Revocation

( this form only complete and return if you wish to cancel the agreement )

At:

Advanced European Coatings BV
Heerweg 10 A
8400 Oostende
Belgium
info@aecpaints.com

I / We (*)____________________ hereby share / share (*) with you co that I / we (*) our agreement concerning the sale of the following goods / delivery of the following service (*)____________________ revoke / revoke (*)

Ordered on (*)____________________ / Received on (*)____________________

Name(s) of consumer (s) ____________________ Address of consumer (s) ____________________ Signature of consumer (s) ( only when this form on paper is submitted )

____________________, ____________________
Date ____________________(*) Cross out what does not apply

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